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Customer Service Representative


Job ID:


Job Function:

Sales, CS & Business Devpt

Work Experience:

0-1 year

Education Levels:

School Certificate

Career Levels:

Entry Level

Employment Type:

Full time


, Hong Kong





Wholesale / Retail

Job Description:

Global Exchange is a leading company in the provision of foreign currency exchange services at world-class international airports with a branch network of over 240 outlets at 57 international airports in 20 countries across the 5 continents.

Our company is rapidly expanding and due to our opening at Hong Kong airport in January 2018, our Business Operations division has an exciting opportunity for a proactive and customer focused individual to join their team as a Customer Service Representative.


These are the key responsibilities of the position:

  • Providing the foreign exchange service via face to face transactions in the airport
  • Informing customers on available services, promotions and about the currency exchange rates.
  • Processing customer invoices, answering customer questions and solving issues as necessary
  • Providing the highest quality of customer service and achieve sales target

Job Requirements:


  • Minimum 6 months of relevant experience in customer service
  • Good command in spoken English and Chinese (Cantonese)
  • Ability to work in a retail fast-paced environment
  • Good communication skills
  • Fresh graduates are welcome

Company Info


Plaza España Street , Nº 3 Zip Code: 37480, Fuentes de Oñoro, Salamanca, Spain, CIF: A37310323

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